Guidelines for Branch Office Service Desks
These guidelines assist Service Desks to provide direction to the elders. Service Desks are to consider each case prayerfully and carefully so that direction given to the field will reflect divine wisdom and discernment as well as love and concern for Jehovah’s sheep, especially those who are victims of child abuse.—Isa. 32:1, 2; Acts 20:28; 1 Pet. 5:2, 3.
What procedure does the Society follow in handling letters of inquiry or reports that a publisher knows of an appointed one [elder] who molested a child in the past?Guidelines for Branch Service Desk Use Only, September 1, 2005, p. 5
Child Safeguarding Policies
We believe that parents have the primary responsibility for the protection, safety, and instruction of their children. Therefore, parents who are members of the congregation must be vigilant in exercising their responsibility at all timesChild Safeguarding Policy of Jehovah’s Witnesses in Australia, p. 1